Dipta1988 terms and conditions

Order, Shiping & Delivery

Minimum order quantity is 20 feet container.
Delivery time commitments are truly depending on the project.
For every order-assortment, we will give you an estimated delivery time.
Please note that the following requires additional time :
              o Client's original designs that we have to make sample or CAD.
              o Sampling. To assure proper product making, we cannot rush test-error period of each sample.
              o Anything with wooden components need 2 weeks additional for kiln-drying alone.
Dipta welcomes quality inspectors and appointees at any time. We honestly consult material-alternatves for furniture to our clients; which are the wiser choices for furniture.
We give honest delivery-time assessment: not to agree to an order at sooner time with intention to deliver late.
Sampling-orders need additional time: estimations will be honestly made prior to down-payment.
Dipta is not ISO certified as our products are almost 100% handmade; bordering with artistry and simplest management techniques are often already too much for the villager-workers.

Returns & Replacements

For return and replacement guarantee, please contact us using our contact form

Payment & Pricing

Dipta prices are not as high as ISO-certified competitors.
Dipta prices are not as high as our competitors whom offer "full-replacement guarantees".
Dipta prices are not as high as our competitors whom offer speed delivery.
We don't agree to price-pressure with intention to later: "cut-one-leg-of-a-chair". We believe in serving the end-user first; their satisfaction is paramount.
We have open-price and open-design policies.

For further terms and conditions, please contact our support through our contact form.